Privacy Policy

1. Information Collected

Techvorainc.ca collects personal and business information strictly necessary to provide software engineering and IT consulting services. This includes:

• Contact Identifiers: Full name, corporate email address, telephone number, and operating company name submitted through our website enquiry forms.
• Project Specifications: Technical requirements, system parameters, architectural constraints, and target timeline details.
• Technical Metadata: Internet Protocol (IP) address, browser user-agent, and timestamp records collected automatically upon form submission for rate-limiting, abuse prevention, and anti-spam verification.

2. How It Is Used

We process personal and corporate data exclusively for legitimate commercial purposes:

• To evaluate and respond to inbound project enquiries and technical consultation requests.
• To draft non-binding estimates, statements of work (SOWs), and commercial proposals.
• To deliver, configure, and maintain software platforms, custom integrations, CRM systems, and LMS applications.
• To detect and mitigate automated security threats, spam submissions, and malicious API exploitation.

3. Consent Principles

We collect and process your information only with your express or implied consent, as prescribed by applicable privacy standards. By submitting an enquiry through our contact forms, you grant express consent for our technical personnel to contact you regarding your project. You may withdraw consent at any time by contacting our Privacy Officer.

4. Sharing with Service Providers (No Sale of Data)

Techvorainc.ca never sells, rents, leases, or trades your personal or corporate data to third-party data brokers or marketing aggregators.

We disclose information strictly to vetted infrastructure service providers who support our core operations under contractual confidentiality and privacy commitments (such as enterprise cloud hosting providers, transactional SMTP delivery services, and database backups).

5. Cookies and Analytics

Our website utilizes privacy-respecting cookies and local storage tokens strictly for essential functionality:

• Essential Session Cookies: To manage administrator authentication and cross-site request forgery (CSRF) defenses.
• Theme Preferences: To preserve your selected light or dark mode theme across visits.
• Aggregated Analytics: To evaluate traffic volume and page performance using anonymized metrics without tracking individuals across third-party websites.

6. Email Communications (CASL Compliance)

We adhere strictly to Canada’s Anti-Spam Legislation (CASL). We do not send unsolicited commercial electronic messages (CEMs). Any transactional or informative electronic communications sent to your inbox include clear identification of Techvorainc.ca and a functional mechanism to unsubscribe or adjust communication preferences.

7. Retention and Data Security

We retain commercial enquiry records only for the period necessary to fulfill commercial discussions or contractual warranty obligations. Technical safeguards include:

• Transport Layer Security (TLS 1.3 / HTTPS) encryption for all in-transit communications.
• Argon2id/bcrypt cryptographic hashing for authentication credentials.
• Strict firewall configurations, brute-force lockout rules, and restricted database access limited to authorized technical personnel.

8. Your Rights (PIPEDA, GDPR, CCPA & International Privacy Standards)

Under applicable privacy frameworks (including PIPEDA, GDPR for European residents, CCPA for California residents, and provincial statutes such as Quebec’s Law 25), you maintain enforceable rights regarding your personal information:

• The right to request access to the personal records we maintain concerning your identity.
• The right to rectify inaccurate, incomplete, or obsolete information.
• The right to withdraw consent and request data deletion, subject to statutory retention obligations.

If your privacy inquiry or concern is not resolved to your satisfaction, you possess the legal right to file a formal complaint with the Office of the Privacy Commissioner of Canada (OPC) at priv.gc.ca or by calling 1-800-282-1376.

9. Children's Privacy

Our website and services are intended exclusively for commercial enterprises and business professionals aged 18 and older. We do not knowingly solicit or collect personal information from individuals under the age of majority.

10. Third-Party Links

Our website may contain references or hyperlinks to external websites (such as official API documentation, partner platforms, or our sister marketing site). We do not control and are not responsible for the privacy practices or content of third-party domains.

11. Policy Changes

We periodically review and update this Privacy Policy to reflect evolving technical practices or legal requirements. Material modifications will be posted to this page with an updated "Last updated" date.

12. Privacy Officer Contact

For questions, access requests, or privacy concerns, contact our designated Privacy Compliance Officer: